Terms and Conditions

BelgraviaPro Guest Agreement

Onaero Bay Holiday Park Policies and Conditions 

Full payment when booking: 
All reservations require full payment when the booking is made. 
 
Changes in reservation term
Any change in reservation term will be treated as a new booking and additional charges may apply. Any extension to a booking is subject to availability. Early departure prior, or late arrival to the reserved date, no refund will be made. 
 
Registration: 
All parties must register at reception and not occupy any site until they have been checked in. 
Arrival time: 1.00 pm at the earliest. 
Departure time: 10.00 am at the latest. Site must be vacated by this time. 
Caravans/Motorhomes: All Caravans or Motorhomes must have a current electrical warrant of fitness. This is your responsibility, and electricity supply will be refused if conditions are not met. 
Toilets: Chemical toilets must be emptied in the Dump Station. 
Tents: Electricity can only be connected through an approved transformer or RCD lead. 
Sites: Sites are to accommodate a caravan/motorhome and awning and 1 vehicle, or 1 family tent (or 2 x 2-person tents) and 1 vehicle only. There are to be no extra tents on sites with caravans/motorhomes, awnings, or additional vehicles. 
Speed: Speed within the domain area is 10 kph. Always drive with care, there are lots of children around. 
 
Visitors: 
Visitors are permitted at the management’s discretion. The registered guest is responsible for the behavior of all persons/visitors whilst on the property. All deliberate or reckless acts that result in damage to our property and any associated costs relating to inappropriate behavior resulting in loss of income to the park, will be charged to the registered guest. Visitors are to vacate the campground by 9.00 pm or camp fees may apply. 
 
Camp Facilities: 
These are for PAYING CAMP GUESTS ONLY. This does not include day visitors. A visitor charge equal to a site fee will apply if visitors use camp facilities. The use of all facilities by children must be under adult supervision. 
 
Bridge: ABSOLUTELY NO JUMPING OFF THE BRIDGE – adults and children. 
 
Boats/Cars: 
The washing of boats/cars and the flushing of boat motors is not permitted within the camp. Anyone found doing so, will be fined $200.00 per time. 
 
Fridges/Freezers: 
Please do not place alcohol, fish, or fish bait in the kitchen fridges or freezers. Food must be clearly labelled with name and departure date. Food is left in fridges and freezers at your own risk. 
 
Bait Freezer: Located in the west block (beach side) laundry. It must be clearly labelled with name and departure date. Bait is left in this freezer at your own risk. 
 
Fire Evacuation: 
Please take the time to read the procedure signage located in communal areas. 
 
Fires/Fireworks: 
Open fires within the Domain and on the beach/river are PROHIBITED AT ALL TIMES. This includes braziers, citronella torches, fireworks, charcoal and wood BBQ’s. BBQ’s must be electric or gas. 
 
Dogs: 
Under no circumstances are dogs permitted in the Camp or Domain, or adjoining beach. 
 
Behaviour/Noise: 
A good standard of behaviour is expected at all times. 
No excessive drinking, parties, or loud music is permitted. 
Complete quiet between 10.00 pm and 8.00 am 

 

Damage to the Park  

Any guest or visitor of a guest who willfully or through their negligence damages the Park facilities or its property will pay for the damage. Guests are responsible for damages caused by their guests and children.  

 

Damage & Personal Injury  

Disclaimer. To the extent permitted by law, the Park and Belgravia Leisure excludes any liability to the Guest Booking Agreement, tort, statute or in any other way for any injury, damage or loss of any kind whatsoever (including, without limitation, any liability for direct, indirect, special or consequential loss or damage), sustained by the Guest and/or any other person, or for any costs, charges or expenses incurred by the Member, arising from or in connection with the Booking Contract and/or the services/products provided by the Centre and/or Belgravia Leisure, and/or any act or omission of the Park and/or Belgravia Leisure.  


Breach of Park Rules (Terms & Conditions)  

Any breach of these terms and conditions will result in a warning and any further breach will result in a second warning and your stay being terminated. A proven serious breach of the general conditions of entry may result in immediate termination of your stay without warning. The Guest, Belgravia Leisure and the Park each hold reciprocal rights of termination for a material breach of any term or condition of the Accommodation Agreement.   


Privacy  

A Customer’s “personal information” (as that term is defined in the Privacy Act 1988 (Cth)) will only be used by the Park or Belgravia Leisure to provide you with the services contemplated in accordance with your accommodation Contract. Please refer to the privacy statement on the website. 

TripAdvisor Panel

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